To ensure the sustainability of the deployment of the Lean practices on process excellence, QAI helps organizations in the following stages:

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1. Identify Projects

  • Projects are identified through a diagnostic study that studies the key processes that have a high impact on the business
  • The organization then identifies the core team of Lean Practitioners who will be working on these processes.
  • The team is provided with a detailed questionnaire by QAI for preliminary information gathering

2. Train core team of Lean Practitioners

  • QAI facilitator conducts a 3-day Lean Practitioner workshop for the core team of Lean Practitioners
  • For re-engineering projects, the team of Lean Practitioners must comprise of members with cross-functional exposure and expertise

3. Study Processes

  • The team under the guidance of the QAI facilitator undertakes a study of the identified processes using different tools and concepts of Lean such as Value Stream Mapping

4. Analyze Processes

  • The team then performs an analysis using different tools and concepts for identification of waste and for introducing continuous flow

5. Deploy Recommended Changes

  • The team under the guidance of the QAI facilitator comes out with the recommended action plans for improvements
  • A pilot is initiated to identify and resolve any secondary problems

6. Observe and Sustain the Improvements

  • The success of the pilot is then replicated across the process and the performance is observed over a period of time.
  • Any secondary problems are identified and resolved