Service Management Process Documentationadmin2016-02-26T06:27:33+00:00
QAI works with its clients to define the entire Quality Management System (QMS) with the client using the model and the industry best practices as the base. The QMS includes elements like processes, templates, checklists, guidelines and standards to standardize the way of working in the organization. During the process definition phase QAI’s consultant can support the client in multiple modes like purse advisory, staff augmentation and process definition outsourcing.
QAI reviews the process documentation of client organizations to assess adequacy, effectiveness and conformance to the model/framework requirements. Comments and recommendations are provided to make the documentation effective, usable and model/ framework compliant.