Service Management Consulting Servicesadmin2016-03-05T10:52:12+00:00
QAI offers consulting intervention to help organizations in successfully undertaking their Process Improvement journey. QAI provides consulting services to organizations for implementing CMMI®-DEV, CMMI®-SVC, P-CMM®, ISO 9000, ITIL®, ISO20000, ISO27001, COPC and other framework based approaches for Process Improvements.
QAI’s Consulting Services draw from over a decade of experience in research, training, and facilitation. QAI follows a holistic approach, integrating and harmonizing the triumvirate of people, processes, and technology, which are critical to high performance organizations.
QAI consulting intervention typically follows the following roadmap:
Overview training on the Model/ Framework to be used
Gap Analysis to measure the process capability of an organization
Action planning based on the output of the Gap Analysis
Process definition and enhancement, includes process definition, process review etc
Process pilot and institutionalization/ implementation, include facilitation, audits, spot checks etc
Competency development using various modes like elearning, instructor led training, mentoring etc
Pre-appraisal/ Precertification audit to check the organization’s readiness for the final appraisal/ certification audit