This paper summarizes the application of CCPM methodology to the software services projects for the industrial customers. The gains due to the application of this methodology for both fixed cost and T&M (Time and Material) type of projects are passed on to the customers in the form of value add or direct tangible benefits. The main aim is to be able to deliver "more in  same" or "more in less" to the demanding industrial customers and hence to achieve the customer delight / satisfaction. In the current business context of slowdown, the customers are demanding more in less (or more in same) – CCPM aims at enabling this goal to be achieved in a systematic manner.

Shirish Kulkarni comes with over 19 years of industry experience. He has been driving various process and business improvement initiatives. Innovation and Process Improvement are his areas of interest.

Jayanti Das, a PMP, comes with an Industry Experience of 10 years. She has trained 700+ individuals in TOC/CCPM fundamentals and has lead CAD Software Development project in previous position. She is B.E in Electronics from Mumbai University.

Ajay Deshpande comes with over 12 years of industry experience and is instrumental in the growth of the account from it’s inception.Ajay has a keen interest in the operational excellence and is leading some specific competency improvement initiatives.