QAI is a leading global consulting organization addressing 'Operational Excellence' in IT, BPO and Knowledge intensive service organizations.

QAI's “Operational Excellence” thrust includes addressing the areas of Process Management, Quality Management, Innovation Management, Project Management, IT Service Management, to name a few. An integrated and deep set of interventions by QAI in client organizations results in operational efficiencies, quality, customer satisfaction and competitiveness in the target companies.Part of QAI's portfolio worldwide includes Training, Assessments and Certifications in the above mentioned areas. Globally recognized certifications such as the Certified Software Quality Analyst (CSQA), the Certified Software Test Engineer (CSTE) and Certified Software Project Manager (CSPM) are QAI offerings.About a year ago, the company embarked upon creating international Education and Training products and services to address the Competence Development, Assessments and Certifications areas to cater to the large pool of manpower requiring skills for increased employability. E-learning, VSAT based delivery and blended learning approaches have been taken.QAI's regional bases across the globe in the US, Singapore, China, Malaysia, UK, Canada and India helps to innovatively distribute and manage engagements across multiple locations.

QAI clients include IBM, Accenture, Wipro, Prudential, Genpact, American Express, Sony, TataMotors and 200 others across 30 countries.