Suresh GP, Architecture & Standard Governance Manager
, Unisys Global Services
In today's context, ITIL® and COBIT® are considered valuable framework that are essential in bringing about true IT transformation. With the existence of different standards and framework, there is a need within organizations to leverage the power of frameworks mutually, achieve business goals and enhance customer satisfaction.
On these grounds, this paper addresses a real time example of how complete IT transformation was achieved by harnessing the power of the ITIL® and COBIT framework in quick succession. With this transformation experience, it has become evident on the importance of working closely with competing frameworks and leveraging the best of the organization's process assets.
Meet Suresh G P
Suresh G P comes with 10 years of experience in the areas of IT Service Management, IT Governance and Project and Program Management. He possesses a wide range of industry certifications that include ITIL® V3 Expert, ITIL® V2 Service Manager, PMP®, Cobit 4.1 Foundation and ISO 20 K Lead Auditor. His professional associations include ITSMF India Chapter, PMI Bangalore. Suresh's literary contributions are available in the international editions of ISACA and PMI local chapter, Bangalore, India.
