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Colloquium Speakers and Presentations  
 
ITIL® in IT
STAR
Shyam Sundar Venkat, Head, Internetworking Technology Group, Computers and Communication Division
Infosys Technologies Limited
Shyam Sundar Venkat
 
The Indian IT Industry has witnessed phenomenal growth over the past two decades and is a testimony to the entrepreneurial and innovative spirit of the folks participating in this journey. With the varied service offerings that companies offer in this space, the IT infrastructure plays a vital role in enabling the business processes for internal operations and delivering value to customers. The session highlights on the key requirements, challenges faced, possible solutions, mechanisms by which ITILŪ aligns with the requirements of the business from a service lifecycle perspective.

Meet Shyam Sundar Venkat
Shyam Sundar has been with Infosys for around 15+ years and his current responsibilities include areas pertaining to the Global Network Infrastructure, Management, Services and Security.  He is one of the key members responsible for scaling the Network infrastructure and introduction of critical IT services in the company. Shyam holds a degree in Electronics and Communications Engineering and has completed the Advanced Management Program from IIMB.  He is also a Carnatic Classical vocalist and has a few performances to his credit.
 
 
 
 
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.