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About the Colloquium  
 

QAI's 5th International Colloquium on IT Service Management (ITSM 2010), this year is scheduled to take place on September 6th 2010 at Hotel Le Meridien in Bangalore, India.

Join QAI for India’s largest gathering of ITSM and ITIL® dedicated professionals at the industry’s No.1 event.

Fifth in the series, ITSM 2010 is built on the theme of ‘Let’s grow - Perspective: Service Management’, in order to enhance and accelerate the growth of ITSM good (& next) practices in India by exchanging, learning, and sharing good practices in the domain of IT Service Management. The key focus of the Colloquium is to propagate ITSM benefits, good practices and knowledge sharing among the experts. This year's colloquium will extensively lay emphasis on the Future of ITIL®, Modernization of IT and how ITIL® can help an organization to reach to the next level.

 
 The Audience: The delegate profile of the Colloquium
Whether you're new to ITSM or ITIL®, or well advanced, ITSM 2010 offers great benefits to everyone.
  • C-Level, including CIOs/CTOs/CSOs
  • IT Directors, VPs
  • IT Service and Support Managers
  • Service Desk Managers
  • IT Infrastructure Managers
  • Process Owners
  • Senior Support Analysts
  • Quality Managers
  • Service Level Manager
  • Project/Program Directors and Managers
  • IT Auditors, IT Consultants
  • IT Suppliers/Vendors
  • IT Business Heads and Operation Heads
  • IT Application, Project and Business Managers
  • System and Network Administrators
  • Support and Relationship Staff
  • Anyone seeking to understand why and how to implement best practices according     to ITIL® or ITSM
  • Anyone who is interested in building and managing a business focused IT    organization
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    ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.