| Plenary Speakers |
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Knowledge-packed sessions that cover critical and topical issues related to IT Service Management. |
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Speakers of International repute & gurus from all over the world will be speaking at the event. |
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| Focused Conference Tracks |
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Learn from the real world experience of industry experts who’ll show you how to turn various theoretical concepts into best practices & achieve outstanding results. |
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Best practices shared by the leading companies from India and abroad. |
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Specific ways to improve your testing process and results. |
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The latest ITSM tools and techniques from leading ITSM product and service providers. |
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| Network |
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Networking opportunities with industry experts, colleagues and solution providers. |
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| Interactive Tutorials |
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The interactive tutorials give you an opportunity to learn from the gurus, experts & practitioners. |
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It helps you to learn from the best practices adopted in leading organisations & then put in practice in your organisations. |
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You also learn from international experts about the new methodologies & techniques of IT Service Management. |
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Insight from industry leaders and practitioners. |
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| IT Service Management Leadership Awards 2009 |
IT Service Management Leadership Awards 2009 will be launched this year. |
The Award aims to recognize leadership and contribution in the field of the booming IT Infrastructure Management Services (IMS). This will encourage breakthrough achievements and innovative approaches in the IT Service Management process that aim to make successful products and services in the IMS Industry. |
The Award serves as a vehicle to build a knowledge base of approaches, solutions and the benefits of implementing IT Service Management solutions. It will facilitate communication and dissemination of best practices in the industry and also aim to bring long term improvements and recognition to the Service Management professionals across the industry. |
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