Innovative Problem Solving workshop
Innovation Management is the process of managing the creation and delivery of value to the customer. Innovation is aptly described as Mind to Market – an idea or an invention does not qualify to be called an innovation till it does not find acceptance from the customers. Innovative problem solving is the systematic approach towards removing the hurdles encountered in the process of value creation and delivery to the customers.
The program will introduce participants to the core skills that are inherent in all of us and provide hands-on practice on real-world problems. Innovative thinking is the systematic development and application of those skills in resolving the non-typical situations encountered in the process of value creation and delivery to customers.
The workshop is targeted at middle to senior management involved in operations and projects. In an enterprise wide deployment of innovation management this workshop is intended to serve as the catalyst for management to make the process of innovative problem solving more predictable.
Sensitize participants on the hurdles to be overcome in generating innovative solutions
Identify improvement opportunities within the work area and deploy sustainable (win-win) solutions.
Introduction to Creativity and Innovation
Routine problems versus Creative Problems
What is Innovation and Innovation Management
Why unbridled creativity is inefficient
How to make the process of Innovation predictable
Understand the concept of Element – Parameter – Value (EPV)
Understand how EPV is applied in a real world context
Understand the concept of Functions and how to write Functions
Understand Types of functions
Learn System Operator or Multi-screen thinking and its application in problem definition and resource identification
Skill # 1 Innovation Opportunity Identification
Four dimensions for innovation opportunities
Three dimensions to understand customer value creation opportunities
Tasks or Jobs
Measures of outcome
Mapping to the Buyer Experience Cycle
Skill # 2 Abstraction and Analogy Thinking
Skill # 3 Ideal Scenario Thinking
Envision the state of Perfection
Evaluate current solution from Ideal Final Result (IFR)
Expressing Functions appropriately
Identify Useful/Harmful Functions
Review of concepts covered during the day
Skill # 4 Contradiction Thinking – Identify and resolve contradictions
Identify the barriers and/or contradictions in given situation
Understand how to express contradiction (using EPV) and the algorithm of resolving contradictions.
Understand how to make use of Contradiction Matrix
Skill # 5 Resource Thinking
Learn how to express the core problem in terms of Tool, Product and System
Identify readily available resources to move solution towards Ideal Final Result and to resolve Contradiction.
Skill # 6 Systems Thinking Network
Present cause-and-effect linkages of current situation and proposed solutions
Identify core problems to be addressed
Skill # 7 Generate Failure Hypotheses
Principle of Inversion to generate failure analysis