• Getting to know the participants
• Introduction to PMI®
• PMP® Certification – advantages
• PMP® certification – process and fees related information
• PMP® Application procedures – instructions on how to fill in the form
• PMP® examination – information on the split of questions, question pattern
• PMP® examination – Tips on how to prepare and take the examination (this theme will be reiterated throughout the course)
• PMP® - Fulfilling the CCR requirements
• Familiarization with course outline
• Familiarization with the protocols and timings
• Expectation setting and clarifications
• Introductory Quiz – to assess the current level of familiarization of the participants with PMBOK® concepts and assess the gaps

• What are Projects?
• Projects vs. Operations
• Project Management and the role of Project Manager
• The concept of Progressive Elaboration
• PMBOK® Guide structure
• The concept of Program Management and Portfolio Management
• The concept of Project Management Office (PMO)
• Multiple modes of operations of PMO The concept of Project Lifecycle and its characteristics
• Phases defining the Project Lifecycle
• Project Stakeholders – how to identify and manage Stakeholders?
• Varying types of Project organizational structures – Functional, Matrix and Projectized – their advantages and disadvantages
• Description of five process groups in the Project Lifecycle and their interactions
• Characteristics and components of Process groups
• Process Interactions / Customization of Processes
• Mapping of Project Management Processes across the Process Groups
• Quiz – Project Management Processes

• Description of multiple ways in a Project can arise
• SOW – its characteristics
• Description of Enterprise Environmental factors and organizational assets which can impact a Project
• Description of various Project selection methods – like mathematical models and financial criteria like ROI, NPV, IRR etc.
• Project Charter – its characteristics
• Project Charter Development
• Quiz – Project Initiation
• Identify Stakeholder Process
• Stakeholder Analysis
• Stakeholder Register

• Project Scope vs. Product Scope and their interrelationships
• Importance of Scope Management Plan in the Project
• Collect Requirements process
• Define Scope Process
• Project Scope statement – how to prepare and update?
• WBS – its key role in Project Management
• Creating and Managing WBS
• Verify Scope process
• Scope Verification vs. Quality Control
• Control Scope process
• Quiz – Project Scope Management

• Importance of Time Management in a Project environment
• Define Activities process
• Sequence Activities process
• Multiple types of dependencies across activities
• Estimating Activity Resource process
• Estimating Activity Duration process
• Various duration estimating procedures – Top-Down, Bottom-up, Analogous, Parametric etc.
• The concept of Contingency in Time Management
• Develop Schedule Process
• The importance of calendars in the Scheduling process
• The importance of Critical Path in Project Management
• Critical Path computation and explanation of its characteristics
• Application of techniques like Fast tracking, Crashing, Resource Leveling, PERT etc in schedule development
• Critical Chain applications
• Control Schedule Control process· Revision of schedules
• Quiz – Project Time Management

• The importance of Cost Management in Projects
• Project Lifecycle costing vs. Product Lifecycle costing
• Estimating Costs process
• Cost Management Plan and its use in Cost control
• Analogous, Parametric and Bottom-up methods of Cost estimating
• Multiple types of cost estimates – Order of Magnitude, Budgetary and Definitive estimates
• Determine Budget process
• Cost Baseline and its management
• Control costs process
• Application of Earned value management techniques for Cost Management
• Cost and Schedule Performance Indices and their use in Forecasting
• Multiple methods of Depreciation
• Quiz – Project Cost Management

• Discussion on Case study Exercise 1

• Project Quality vs. Product Quality
• Concepts of Quality Management
• Project Management vis-à-vis Quality Management
• Planning Quality process
• Project Quality Management Plan and Process Improvement Plan
• Perform Quality Assurance process
• The role of Quality Audits in Quality Management
• Perform Quality Control process
• Seven basic tools of Quality Control – including Control Charts, Cause and Effect diagrams, Pareto Diagrams, Stratification, Histograms, Scatter diagrams etc.
• Cost of Quality/ Cost of Non-Quality concepts
• Quiz – Project Quality Management

• Developing Human Resource Plan process
• Organizational Planning & Structures
• RAM and RACI Roles in the RAM
• How Staffing Management Plan enables HR Management?
• Acquire Project Team Process
• Managing Virtual teams in a Project environment
• Building effective Project teams
• Develop Project Team process
• Importance of Trainings in Project team development
• Multiple stages of Team Performance
• Manage Project team process
• Performance Appraisals of team members
• Project Managers’ leadership styles
• Conflict Handling – multiple models
• How to motivate Team members?
• Quiz – Project Human Resource Management

• Identify Stakeholders Process
• Planning Communications Process
• Project Communications structures
• Communications requirements analysis in the Project environment
• Communications Management Plan
• Sender Receiver models in the Project environment
• Distribute Information process
• Manage Stakeholders Expectations process
• Reporting Performance process
• Quiz – Project Communications Management

• Risk Management cycle in a Project environment
• Plan Risk Management process
• Importance of Risk Management Plan in the Risk Management Lifecycle
• Types of Risks which can impact a Project
• Identify Risks process
• Risk identification facilitators – Brainstorming, Delphi techniques, Force field Analysis techniques etc
• Risk Register preparation and updation
• Perform Qualitative Risk Analysis process
• Probability Impact Matrix and its use in Risk Management
• Perform Quantitative Risk Analysis process
• Use of varying Simulation Techniques
• Application of Decision Tree analysis and Sensitivity Analysis tools to Risk Management
• Plan Risk Responses process
• Strategies of Risk response for positive and negative risks
• Different types of Risks – Primary Risks, Secondary Risks, Residual Risks etc.
• Risk Register updation
• Monitor and Control Risks process
• Risk Response Audits
• Corrective and Preventive Actions in Risk Management process
• Quiz –Project Risk Management

• Discussion on Case study Exercise 1

Project Procurement Management
2 hours 30 minutes

• Why Procurement is important for Projects?
• Procurement Management lifecycle
• Project Manager’s Procurement Management responsibilities
• Plan Procurements process
• Make or Buy analysis
• Major types of Contracts – including FFP, Cost plus, T& M and their variations
• Risks associated with various types of contracts
• Importance of Procurement Management Plan
• Conduct Procurements Process
• Various types of Procurement documents – incl. RFP, RFQ, IB etc.
• Evaluation criteria to analyze vendor responses
• Source selection process
• Application of Screening and Weighting systems in Procurements selection
• Contract negotiations process
• Application of Seller rating systems
• Contracts – their legal implications
• Administer Procurements process
• Contract change - how to manage them more effectively
• Dispute management processes
• Contract documentation file
• Discharge of contracts
• Close Procurements process
• Quiz – Project Procurement Management

• The role of Integration Management in Project execution
• Project Management Plan Development
• Contents of the Project Management Plan
• PMIS – its role in effective Project Management
• Directing and Managing Project Execution
• The role of Configuration Management system in a Project environment
• Monitoring and Controlling a Project
• Performing Integrated Change Control
• How to manage changes in a Project?
• Change Control Management activities involved in a Project
• Role of Change Control Board in Project environment
• Closing a Project ( or a Phase)
• Multiple types of closures ( Procurement closure and Project closures)
• Updation process to organizational Process assets
• Quiz – Project Integration Management

• Professional Responsibilities of the Project Manager
• Professional responsibilities towards
  • Self
  • Profession
  • Stakeholders
  • Society
• Quiz: Professional Responsibilities [with discussions]

• PMP ® Application procedures – instructions on how to fill in the form
• PMP® examination – information on the split of questions, question pattern
• PMP® examination – Tips on how to prepare and take the examination (this theme will be reiterated throughout the course)