Who We Are
QAI Global Services (QGS) provides advisory and consulting services, leading to operational excellence in organizations.

QGS engages with client organizations for deployment of best practices and process improvement engagements in areas including Quality, Innovation, Project and Programme Management, IT Service Management, Testing and Service Excellence to name a few.
 
 
QAI Leadership
QAI’s High Maturity Implementation Approach
QAI's High Maturity Implementation approach is a multi-faceted approach that combines proven techniques and practical approach.
 
ICT Innovation Maturity Model
QAI’s ICT Innovation Maturity Model (QIIMM) is based on the SEI’s CMMI® maturity framework.
 
Best Practice Warehouse
QAI's Best Practice Warehouse provides access to papers archived from submissions that QAI has received for its Conferences over the years.
 
Service Excellence Leadership
QAI is the first organization in India to have its High Maturity Lead Appraiser, Mukul Madan certified by SEISM to become SEISM Instructor for Introduction to CMMI®-SVC version1.2, (and now version 1.3). in January 2012, QAI also registered the first ever ML5 appraisal in CMMI®-SVC V1.3.
 
GUCAS
The Graduate University of Chinese Academy of Sciences (GUCAS), has tied up with QAI to co-build a certification centre.
 
Client Speak
Credit Suisse
"Some words of admiration, for the leadership to steer and deliver this on time, for QAI's working on 'fast track' and having to meet high expectations and coping very well between."
Emirates
"This is an important milestone reached by Mercator in its journey of continuous improvement and drive for delivering high quality business solutions to the industry."

 
 
In the Spotlight

QAI works with the Industrial Moderanization Center (Egypt) for a project to provide CMMI® services for 20 Egyptian IT companies as a part of building organization's capability for executing outsourcing projects and improving competitiveness.

QAI engages with HCL BPO for Organizational Excellence using People CMM®. HCL BPO becomes the first BPO in the world to get People CMM® appraised. People CMM® is used to attract motivate, deploy and retain talent.

QAI improves Transactional Excellence in over 40 ministries and agencies using Six Sigma for the Government of Singapore to improve the quality of governance.
 
 
What's New?
QAI is engaged by LSA, Zambia to implement the Balanced Scorecard System
QAI is engaged by LSA, Zambia to implement the Balanced Scorecard System
The QAI HCM practice successfully delivered this engagement, the first
of its kind in Zambia to drive a Performance Management System that would help in distinguishing, recognizing and incentivizing superior performers

 
QAI partners with HDI to provide HDI Support Center Certifications in India
QAI partners with HDI to provide HDI Support Center Certifications in India
QAI HDI site certification which is based on European Foundation for Quality Management provides a measure of operational performance and service quality for support centres which helps them to find out how their operations measure up to the HDI Support Center Standard.
 
Capita UK achieves the CMMI® SVC Level 3 certification
Capita’s Assurance and Testing business achieves the CMMI® SVC Level 3 certification
QAI facilitates Capita’s Assurance and Testing business in India, to achieve the CMMI® SVC Level 3 accreditation in their ongoing quest to improve service levels.
 
QAI partners with IBM, to help organizations in implementing the
QAI partners with IBM, to help organizations in implementing the "Disciplined Agile Delivery" framework.
DAD process framework is a people-first, learning oriented hybrid agile approach to IT Solutions delivery. QAI is the ONLY authorized partner in India to deliver DAD services.
QAI develops The Universal Competency Framework for Project Management (UCFPm)
QAI develops The Universal Competency Framework for Project Management (UCFPm)
UCFPm is a role-based competency framework developed to support organizations by providing a reference framework to objectively evaluate the competencies of project management professionals.
 
 
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Quick Links
  • QAI Global Institute is the workforce development division of QAI
  • ISCB the certification wing of QAI, administers software certifications across 5 domains.
  • Edista Testing Institute a venture of QAI Global Institute, provides software testing talent management solutions.
  • PM Dioxide is the platform for Project Management offerings from QAI.
  • QAI eLearning offers more than 40 e-learning courses spanning across 13 domains.
 
 
Conferences Ceritfications Trainings
 
CMMI® High Maturity Best Practices